Delivery Information

Shiv Rattan Kendra delivers worldwide. Our shipping costs change according to locations. Read our delivery policy to know more: -

We ship across the globe. Our charges depend on your Pin code and location. When you put your product in the cart, visit your shopping bag to calculate shipping charges. You have to input your country, region/state, and postcode. Once you input these three, you will get flat shipping rate options, and for international deliveries, you will get standard shipping or UPS shipping. The charges for both also differ, so you can pick whichever option you like.

Standard shipping within India can take 5 to 10 days, and International shipping can take 10- 15 days. We advise you to stay patient for your delivery. We have tie-ups with several courier companies to make quick and speedy deliveries,but for sometimes due to unknown reasons, your parcel can take few days extra to deliver.

If you have not received your parcel within 10 days in India, we advise you to get in touch with our customer service and provide them with your tracking number or order number. We will make sure to work towards getting your product delivered on time. Our international clients too can contact us if their product doesn’t reach within 15 days. Sometimes due to customs and duties, the product can take a while to reach.

Packaging:

Our jewellery boxes are quite durable, and all the parcels are dropped right at your doorstep. We have tamper-proof packaging, which will never damage your products inside or the jewellery box too. If at all, due to certain reasons your product is damaged, you can contact us, and we will do our best to replace one quickly. You must notify our customer services as soon as you see a damaged product.

Return policy:

You can exchange precious stones anytime you want. We guarantee that our products are top notch and till date, no customer has had any issues with it, but if you do not feel like the stone is working, you can exchange or return the product 15 days after delivery. Make sure you keep the receipt you received it with as it contains the bill details and our address where you can send the product back. No returns will be accepted after 15 days of delivery, and you cannot blame us for damages that occur due to your actions.

Check back to our shipping/delivery policy page to see new updates.

5 Star Customer Ratings ( )

Piya Mallick

I am a scooter dealer in Gujarat and have many clients. I am buying gemstones and rudraksha for myself my family and also my relatives from Shiv Rattan Kendra for more than 10 years now. It brings much luck to me and I pass on this to my clients. One of them recently came and said that after he visited Shiv Rattan Kendra, he got a promotion and his luck changed. I was happy for him but I know that having good solid contacts is the best thing for a businessman. I am happy I found Shiv Rattan Kendra and I am happy to recommend them to everyone.

Rating :
13-09-2017

karan kapoor

Shiv Rattan Kendra is one of the best dealers in precious stones and rudraksha malas. I came across them when we were celebrating the birthday of my wife. She frequently faces health issues in some way or other. I wanted some astrological gemstones for her health, and they were most helpful in suggesting the right stone for her. They also gave suggestions on the procedure of wearing the stone and now she is wearing it with positive results. She is much better now.

Rating :
21-08-2017

Anil Mahajan

Being a devout follower of Lord Shiv, I believe in making a pooja before every vacation. This is a tradition that seems to be lucky for me. I am a journalist and ever since I began the pooja before the vacation, I seem to have strange but delightful pieces of luck come my way. I decided to buy some rosary beads and one of my friends suggested I try Shiv Rattan Kendra. I visited their online store and was happy to see the rosary I wanted. In fact, they have quite a collection including citrine, quartz, amethyst, and more. I prefer Rudraksha and got it. I am thankful to them for it. I highly recommend this shop for anyone who wants related items.